Privacy Policy

1. Introduction

At VitaGlow Essentials, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Slovakia and the European Union.

By using our website, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

We collect information about you in various ways when you use our website:

Personal Information

When you contact us through our forms, we may collect:

• Name
• Email address
• Phone number (if provided)
• Message content

Usage Information

We may collect information about how you access and use our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website

We do not use cookies or tracking technologies to collect personal information. Any data collection is limited to what you voluntarily provide through our contact forms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To answer your questions and provide customer support
• Order processing: To process and fulfill product inquiries and simulated orders
• Website improvement: To understand how our website is used and improve user experience
• Legal compliance: To comply with applicable laws and regulations

We do not use your information for marketing purposes unless you have explicitly opted in. We do not sell, rent, or lease your personal information to third parties.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as:

• Form processing services (e.g., Formspree, Netlify Forms)
• Web hosting providers

These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or security issues
• Protect the personal safety of users or the public

5. Your Data Protection Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information in certain circumstances
• Right to Restriction of Processing: You can request limitation of how we process your information
• Right to Data Portability: You can request transfer of your information in a structured format
• Right to Object: You can object to processing based on legitimate interests or for direct marketing

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Cookies

Our website does not use cookies, web beacons, or similar tracking technologies to collect personal information. We may use local storage in your browser solely for functional purposes, such as remembering your cookie preferences or form data during your session.

If we implement any tracking technologies in the future, we will update this policy accordingly and provide clear opt-out options.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using HTTPS
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of data with reputable hosting providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Slovakia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the revised policy on our website
• Notify you of significant changes via email or website notice

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.